FAQs

  • Is shipping/delivery free?
    • Local Delivery within Saint Joseph, MI and surrounding areas is free for a minimum order of $20. For orders below $20, we offer pick up at our location in Saint Joseph, MI. We deliver in Saint Joseph and nearby areas on Fridays. Your first delivery will take about 2 weeks to arrive after signing up as we grow all of our greens to order and demand. 

 

  • Do you offer returns/refunds?
    • We want you to be 100% happy with your delivery! If your order has a problem, please reach out to us at faithfulgreensco@gmail.com. We are happy to refund your order if you are not thrilled with what you received! 

 

  • Why should I subscribe?
    • When you subscribe for weekly/ biweekly/ monthly delivery, we can better predict how much food to grow. It not only reduces food waste, but ensures that you get the most fresh microgreens. They will last longer & taste better. You're also getting more nutrition out of them, as there's less time between harvest to your plate.

 

  • How do I cancel my subscription? 
    • If you'd like to cancel your subscription, please know that we offer multiple delivery intervals, weekly, biweekly, once in 3 weeks and once a month! You can cancel your subscription by logging into your account, or email us at faithfulgreensco@gmail.com to cancel.

      Subscriptions and recurring orders need to be cancelled 1 week before your order is set to recur. For example, if your order is set to recur on Thursday the 14th, you need to initiate cancellation on Thursday the 7th! 

      We cannot offer refunds for orders cancelled with less than 7 days notice. 

  • I am traveling, can I put my subscription on hold?
    • Yes! You absolutely can skip a delivery any time. You can pause your subscription by logging into your account, or email us at faithfulgreensco@gmail.com and let us know which week you'd like to skip. To place your order on hold or to skip an order, please let us know 1 week before your order is set to recur. For example, if you need to skip Thursday the 14th, you would need to log into your account and skip by Thursday the 7th. Or email us by Thursday the 7th! We cannot offer refunds for orders cancelled or skipped with less than 7 days notice.

 

  • What are microgreens and how are they grown?
    • Microgreens are tiny versions of your favorite veggies and herbs. Our crops are hand-grown with care and free of synthetic inputs - we keep it simple with soil, water, and light. Our seeds are almost always certified organic, with the exception of a few hard-to-find specialty varieties. Microgreens are an incredible year-round source of fresh, local, delicious, nutrient-dense food. When it comes to taste, microgreens are small but mighty. An excellent way to elevate your meals with a flavor, color, and nutrition boost!